Tag Archives | Results

Culture Leadership Charge – Values Operating System

What is your organization’s values operating system?

In today’s three-minute episode of my Culture Leadership Charge video series, I describe how every organization has values, just as every human has values. Some organizations’ values are all about results, others embrace a “service to others” environment, and some have a combination.

We see a wide range of values demonstrated in organizations, large and small, around the globe. Values are the foundation of an organization’s culture – for better or worse.

The challenge is that most leaders do not pay attention to the health of their work culture, whether they’re leading a small business or team or department or region or company or multi-national. In most organizations, the sole metric that leaders are held accountable for is results. It is rare for leaders to be held accountable for the quality of their work environment or for happy, engaged employees.

Yet where employees are happy and engaged – treated with trust, respect, and dignity in every interaction – productivity grows.

You don’t “assume” that everyone in your organization knows their performance standards and delivers them without any discussions, right? Performance clarity and accountability requires formalized goals and targets, with metrics monitored closely, every day.

So, don’t “assume” that everyone in your organization knows how you want them to treat other people at work. Values clarity and accountability requires formalized values and behaviors, with interaction quality monitored closely, every day.

To ensure values are as important as results, you need a values operating system – an organizational constitution – that ensures everyone is treated with trust, respect, and dignity in every interaction.

My Culture Leadership Charge series features short (two-to-three-minute) videos that describe proven culture leadership and servant leadership practices that boost engagement, service, and results across your work teams, departments, regions, and even your entire company.

Each episode’s “charge” is a challenge for everyone in your organization – not just leaders – to refine their behaviors and ensure everyone is treated respectfully at all times.

You’ll find my Culture Leadership Charge episodes and more on my YouTube and Vimeo channels. If you like what you see, please subscribe!

View @scedmonds #Culture #Leadership Charge video series on @YouTube http://drtc.me/ytube & @Vimeo http://drtc.me/vimeo Click To Tweet

Photo © S. Chris Edmonds – iStock. All rights reserved.



What is your organization’s values operating system? Do those values help ensure people are treated with trust, respect, and dignity daily – or not so much? What’s the impact of your organization’s values on employee sanity? Share your insights on Twitter, Facebook, and LinkedIn.


Subscribe to Chris’ mobile updates, texted right to your smartphone! Text VALUES to 72000 or head here.


Chris’ new “Culture Leadership Charge” series and the rest of his video clips can be found on YouTube. Subscribe to Chris’ YouTube channel.


vimeo_logoChris’ new “Culture Leadership Charge” series and the rest of his video clips are also available on Vimeo. Subscribe to Chris’ Vimeo channel.


podcast_subscribeSubscribe to Chris’ posts via RSS.


itunes_subscribeListen to or subscribe to over 300 of Chris’ Culture Leadership Podcasts on iTunes.


The music heard on Chris’ podcasts is from one of his songs, “Heartfelt,” copyright © 2005-2017 Chris Edmonds Music (ASCAP). He played all instruments, recorded all tracks, and mastered the final product for your listening pleasure.

Disclosure of Material Connection: Some of the links in the post above are “affiliate links.” This means if you click on the link and purchase the item, Chris will receive an affiliate commission. Regardless, Chris only recommend products or services he uses personally and believes will add value to his readers. Chris is disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255: “Guides Concerning the Use of Endorsements and Testimonials in Advertising.”

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Culture Leadership Charge – Validate Effort & Results

I post a variety of suggestions on social media every day. My suggestions are designed to inspire leaders to embrace proven techniques to boost engagement, service, and results.

In today’s three-minute episode of my Culture Leadership Charge video series, I discuss one recent post which generated a surprising response within hours. The post said, “Validate others’ efforts – not just their accomplishments.”

Western society is built upon the concept of competition. Competition isn’t a bad thing. Everyone wants to win. The problem is that this life isn’t that black and white, either winning or losing.

If we believe it is, that competitive mind set consumes us.

We get wrapped up in showing how much we know, how much better we are than others. We want others to value us, our knowledge, and our contributions.

The reality is that there are people all around us that contribute ideas, efforts, and accomplishments. They make a positive difference, every day.

These delightful people are in our families, neighborhoods, grocery stores, and workplaces.

Yet if we live in that black and white world of “I win, you lose,” the only thing that we notice is accomplishment and results.

Validating others does not diminish us. It costs us a few minutes and a few words.

That surprising response? Watch the short video clip below for the answer.

My Culture Leadership Charge series features short (two-to-three-minute) videos that describe proven culture leadership and service leadership practices that boost engagement, service, and results across your work teams, departments, regions, and even your entire company.

Each episode’s “charge” is a challenge for everyone in your organization – not just leaders – to refine their behaviors and ensure everyone is treated respectfully at all times.

You’ll find my Culture Leadership Charge episodes and more on my YouTube and Vimeo channels. If you like what you see, please subscribe!

View @scedmonds #Culture #Leadership Charge video series on @YouTube http://drtc.me/ytube & @Vimeo http://drtc.me/vimeo Click To Tweet

Photo © S. Chris Edmonds – iStock. All rights reserved.



What are your beliefs about validating others? Do you thank people often for their daily efforts as well as their accomplishments? Share your insights on Twitter, Facebook, and LinkedIn.


Subscribe to Chris’ mobile updates, texted right to your smartphone! Text VALUES to 72000 or head here.


Chris’ new “Culture Leadership Charge” series and the rest of his video clips can be found on YouTube. Subscribe to Chris’ YouTube channel.


vimeo_logoChris’ new “Culture Leadership Charge” series and the rest of his video clips are also available on Vimeo. Subscribe to Chris’ Vimeo channel.


podcast_subscribeSubscribe to Chris’ posts via RSS.


itunes_subscribeListen to or subscribe to over 300 of Chris’ Culture Leadership Podcasts on iTunes.


The music heard on Chris’ podcasts is from one of his songs, “Heartfelt,” copyright © 2005-2017 Chris Edmonds Music (ASCAP). He played all instruments, recorded all tracks, and mastered the final product for your listening pleasure.

Disclosure of Material Connection: Some of the links in the post above are “affiliate links.” This means if you click on the link and purchase the item, Chris will receive an affiliate commission. Regardless, Chris only recommend products or services he uses personally and believes will add value to his readers. Chris is disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255: “Guides Concerning the Use of Endorsements and Testimonials in Advertising.”

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Culture Leadership Charge – Choose Cooperative Interaction

How often do team members help each other in your work environment?

Cooperative interaction boosts employee engagement, customer service, and results. Yet in most work environments, proactively helping others doesn’t happen very often.

In today’s three-minute episode of my Culture Leadership Charge video series, I share a “learning moment” I had this past weekend while plowing two feet of wet, sticky snow in our Rocky Mountain neighborhood.

I got stuck – deeply stuck. I’d spun my ATV’s tires and dug myself into a muddy, snowy hole. The good news? Within minutes, without any pleas on my part, neighbors appeared to help dig me – and pull me – out.

What would your work experience be like if you had that kind of trusting, serving, respectful relationships in your office or plant?

My Culture Leadership Charge series features short (two-to-three-minute) videos that describe proven culture leadership and service leadership practices that boost engagement, service, and results across your work teams, departments, regions, and even your entire company.

Each episode’s “charge” is a challenge for everyone in your organization – not just leaders – to refine their behaviors and ensure everyone is treated respectfully at all times.

You’ll find my Culture Leadership Charge episodes and more on my YouTube and Vimeo channels. If you like what you see, please subscribe!

View @scedmonds #Culture #Leadership Charge video series on @YouTube http://drtc.me/ytube & @Vimeo http://drtc.me/vimeo Click To Tweet

Photo © RawPixel – Adobe Stock. All rights reserved.



How often do team members help each other in your workplace? Does cooperative interaction occur frequently or not often at all? Share your insights on Twitter, Facebook, and LinkedIn.


Subscribe to Chris’ mobile updates, texted right to your smartphone! Text VALUES to 72000 or head here.


Chris’ new “Culture Leadership Charge” series and the rest of his video clips can be found on YouTube. Subscribe to Chris’ YouTube channel.


vimeo_logoChris’ new “Culture Leadership Charge” series and the rest of his video clips are also available on Vimeo. Subscribe to Chris’ Vimeo channel.


podcast_subscribeSubscribe to Chris’ posts via RSS.


itunes_subscribeListen to or subscribe to over 300 of Chris’ Culture Leadership Podcasts on iTunes.


The music heard on Chris’ podcasts is from one of his songs, “Heartfelt,” copyright © 2005-2017 Chris Edmonds Music (ASCAP). He played all instruments, recorded all tracks, and mastered the final product for your listening pleasure.

Disclosure of Material Connection: Some of the links in the post above are “affiliate links.” This means if you click on the link and purchase the item, Chris will receive an affiliate commission. Regardless, Chris only recommend products or services he uses personally and believes will add value to his readers. Chris is disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255: “Guides Concerning the Use of Endorsements and Testimonials in Advertising.”

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Culture Leadership Charge – Drive Your Desired Culture

How can you, as a leader, ensure you’re paying close enough attention to the quality of your team or company’s work culture? How can you be confident that you’re guiding that desired culture effectively?

The best leaders don’t leave their work culture to chance. They invest as much time – often more time – in gauging and improving the quality of their work culture as they do on the organization’s results.

An example might help. Imagine you’re in a car driving down a major highway. Traffic is flowing nicely. How do you ensure you get to where you need to go – safely, without drama? By observing and by feeling.

You observe the vehicles around you. You observe where your vehicle is in the lane. You’re watching your mirrors. You’re not distracted by the radio playing or texting on your smartphone. You’re closely observing the reality of your drive, in the moment.

You also feel how your vehicle is handling. You can’t take your hands off the wheel – you must guide the vehicle every second. Subtle changes in the pavement can shift your car off center. Wind can do the same. You’re listening to the engine and to the tires on the pavement, in tune to subtleties as well as to major shifts.

If you’re not observing and feeling, you could find yourself in a ditch or in an accident – in a heartbeat.

Leaders must do the same things to stay “in tune” with the quality of their workplace culture. They must both observe and feel their work culture’s quality daily.

In today’s three-minute episode of my Culture Leadership Charge video series, I explain how leaders can effectively observe and feel how healthy their team’s culture is – and how to refine it.

My Culture Leadership Charge series features short (two-to-three-minute) videos that describe proven culture leadership and service leadership practices that boost engagement, service, and results across your work teams, departments, regions, and even your entire company.

Each episode’s “charge” is a challenge for everyone in your organization – not just leaders – to refine their behaviors and ensure everyone is treated respectfully at all times.

You’ll find my Culture Leadership Charge episodes and more on my my YouTube channel and my my Vimeo channel. If you like what you see, please subscribe!

View @scedmonds #Culture #Leadership Charge video series on @YouTube http://drtc.me/ytube & @Vimeo http://drtc.me/vimeo Click To Tweet

Photo © WavebreakMediaMicro – Adobe Stock. All rights reserved.



To what degree to people on your team or in your company trust and respect each other daily? How well do leaders model trust and respect in daily interactions? Share your insights on Twitter, Facebook, and LinkedIn.


Subscribe to Chris’ mobile updates, texted right to your smartphone! Text VALUES to 72000 or head here.


Chris’ new “Culture Leadership Charge” series and the rest of his video clips can be found on YouTube. Subscribe to Chris’ YouTube channel.


vimeo_logoChris’ new “Culture Leadership Charge” series and the rest of his video clips are also available on Vimeo. Subscribe to Chris’ Vimeo channel.


podcast_subscribeSubscribe to Chris’ posts via RSS.


itunes_subscribeListen to or subscribe to over 300 of Chris’ Culture Leadership Podcasts on iTunes.


The music heard on Chris’ podcasts is from one of his songs, “Heartfelt,” copyright © 2005-2017 Chris Edmonds Music (ASCAP). He played all instruments, recorded all tracks, and mastered the final product for your listening pleasure.

Disclosure of Material Connection: Some of the links in the post above are “affiliate links.” This means if you click on the link and purchase the item, Chris will receive an affiliate commission. Regardless, Chris only recommend products or services he uses personally and believes will add value to his readers. Chris is disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255: “Guides Concerning the Use of Endorsements and Testimonials in Advertising.”

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Culture Leadership Charge – Servant Purpose

What drives your business today? If asked, would team members say your business’ primary “reason for being” is making money (or widgets) – or something more meaningful?

If your organization is like most on this planet, team members have been taught over time that results – making money or delivering your products and services – is the company’s sole purpose. The problem with that? Very few in your organization receive any direct benefit from making money. The impact on their work lives is negligible.

Worse, team members feel disconnected from any meaningful purpose at work. They’re doing a repeatable set of activities daily. They are insulated from the customer. They’re not serving the customer, they’re cogs in a wheel.

It’s no wonder that research like TinyPulse’s 2014 engagement and culture report found that only 21% of employees feel strongly valued at work!

In today’s episode of my Culture Leadership Charge video series, I outline a better way: servant purpose. Leaders can change the dynamic by helping all employees understand how their work helps improve communities – and helps improve customers’ quality of life daily.

My Culture Leadership Charge series features short (two-to-three-minute) videos that describe proven culture leadership and service leadership practices that boost engagement, service, and results across your work teams, departments, regions, and even your entire company.

Each episode’s “charge” is a challenge for everyone in your organization – not just leaders – to refine their behaviors and ensure everyone is treated respectfully at all times.

You’ll find my Culture Leadership Charge episodes and more on my my YouTube channel and my my Vimeo channel. If you like what you see, please subscribe!

View @scedmonds #Culture #Leadership Charge video series on @YouTube http://drtc.me/ytube & @Vimeo http://drtc.me/vimeo Click To Tweet

Photo © luckybusiness – Adobe Stock. All rights reserved.



What would team members in your company say is it’s “reason for being” today? What have your best bosses done to help create a servant purpose for your team? Share your insights on Twitter, Facebook, and LinkedIn.


Subscribe to Chris’ mobile updates, texted right to your smartphone! Text VALUES to 72000 or head here.


Chris’ new “Culture Leadership Charge” series and the rest of his video clips can be found on YouTube. Subscribe to Chris’ YouTube channel.


vimeo_logoChris’ new “Culture Leadership Charge” series and the rest of his video clips are also available on Vimeo. Subscribe to Chris’ Vimeo channel.


podcast_subscribeSubscribe to Chris’ posts via RSS.


itunes_subscribeListen to or subscribe to over 300 of Chris’ Culture Leadership Podcasts on iTunes.


The music heard on Chris’ podcasts is from one of his songs, “Heartfelt,” copyright © 2005-2017 Chris Edmonds Music (ASCAP). He played all instruments, recorded all tracks, and mastered the final product for your listening pleasure.

Disclosure of Material Connection: Some of the links in the post above are “affiliate links.” This means if you click on the link and purchase the item, Chris will receive an affiliate commission. Regardless, Chris only recommend products or services he uses personally and believes will add value to his readers. Chris is disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255: “Guides Concerning the Use of Endorsements and Testimonials in Advertising.”

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