Tag Archives | Results

Culture Leadership Charge – Make Values as Important as Results

Do you pay attention to how your organization is operating as well as how it’s performing?

Most leaders focus exclusively on results. Whether the culture is harmonious or chaotic, leaders only “see” that which has meaning to them, which is typically revenues, product out the door, sales, etc. The problem with that approach is that culture drives everything that happens in your organization – for better or worse.

Managing results is a good thing. Generating revenues, delivering on promised results, and more helps you hire talented players, delight customers, and invest in the business for the future. And, managing and measuring results is exactly half the leader’s job.

The other half? Managing and measuring values and behaviors – the quality of workplace interactions every day.

In today’s episode of my Culture Leadership Charge video series, I share how focusing exclusively on results costs leaders time, energy, engagement, service, and results. And, I share how to fix it.

My Culture Leadership Charge series features short (two-to-three-minute) segments that describe proven culture leadership practices that boost engagement, service, and results across your work teams, departments, regions, and even your entire company.

Each episode’s “charge” is a challenge for everyone in your organization – not just leaders – to refine their behaviors and ensure everyone is treated respectfully at all times.

You’ll find my Culture Leadership Charge episodes and more on my my Vimeo channel. If you like what you see, please follow me there.

Don't miss @scedmonds #Culture #Leadership #Charge video series now on @Vimeo http://drtc.me/vimeo Click To Tweet

Photo © Vladimir Voronin – Adobe Stock. All rights reserved.



Are values as important as results in your organization? Do your leaders focus on the quality of the work culture with equal energy as they do on driving performance? Share your insights on Twitter, Facebook, and LinkedIn.


vimeo_logoDon’t miss a single video segment in Chris’ new “Culture Leadership Charge” series or any of his video clips. Subscribe to Chris’ Vimeo channel.


Chris’ new “Culture Leadership Charge” series and the rest of his video clips are also available on YouTube. Subscribe to Chris’ YouTube channel.


podcast_subscribeListen to over 300 of Chris’ Culture Leadership Podcasts on Libsyn or subscribe via RSS.


itunes_subscribeListen to over 300 of Chris’ Culture Leadership Podcasts on iTunes or subscribe via iTunes.


The music heard on Chris’ podcasts is from one of his songs, “Heartfelt,” copyright © 2005-2016 Chris Edmonds Music (ASCAP). He played all instruments, recorded all tracks, and mastered the final product for your listening pleasure.

Disclosure of Material Connection: Some of the links in the post above are “affiliate links.” This means if you click on the link and purchase the item, Chris will receive an affiliate commission. Regardless, Chris only recommend products or services he uses personally and believes will add value to his readers. Chris is disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255: “Guides Concerning the Use of Endorsements and Testimonials in Advertising.”

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Culture Leadership Charge – The “Managing by Announcements” Fallacy

How well are new policies and procedures embraced in your organization? If you’re like most companies, it all depends on how well – and how quickly – those new expectations are embedded as practices.

It doesn’t matter what the change is – it could be a new software system or a new purpose statement. What matters is what happens after the change is announced. Yet most leaders operate under the faulty assumption that telling people what is expected ensures alignment to the change.

This fallacy is known as “managing by announcements,” where leaders announce the details of a change, then expect that all players will immediately embrace the new expectations.

In today’s episode of my Culture Leadership Charge video series, I share how leaders can increase the success of new processes or procedures by embedding them, reinforcing them, and celebrating them – not just announcing them.

My Culture Leadership Charge series features short (two-to-three-minute) segments that describe proven culture leadership practices that boost engagement, service, and results across your work teams, departments, regions, and even your entire company.

Each episode’s “charge” is a challenge for everyone in your organization – not just leaders – to refine their behaviors and ensure everyone is treated respectfully at all times.

You’ll find my Culture Leadership Charge episodes and more on my my Vimeo channel. If you like what you see, please follow me there.

Don't miss @scedmonds #Culture #Leadership #Charge video series now on @Vimeo http://drtc.me/vimeo Click To Tweet

Photo © tempakul – Adobe Stock. All rights reserved.



What is your experience with leaders “managing by announcements”? How have your best bosses helped embed the new approaches effectively? Share your insights on Twitter, Facebook, and LinkedIn.


vimeo_logoDon’t miss a single video segment in Chris’ new “Culture Leadership Charge” series or any of his video clips. Subscribe to Chris’ Vimeo channel.


Chris’ new “Culture Leadership Charge” series and the rest of his video clips are also available on YouTube. Subscribe to Chris’ YouTube channel.


podcast_subscribeListen to over 300 of Chris’ Culture Leadership Podcasts on Libsyn or subscribe via RSS.


itunes_subscribeListen to over 300 of Chris’ Culture Leadership Podcasts on iTunes or subscribe via iTunes.


The music heard on Chris’ podcasts is from one of his songs, “Heartfelt,” copyright © 2005-2016 Chris Edmonds Music (ASCAP). He played all instruments, recorded all tracks, and mastered the final product for your listening pleasure.

Disclosure of Material Connection: Some of the links in the post above are “affiliate links.” This means if you click on the link and purchase the item, Chris will receive an affiliate commission. Regardless, Chris only recommend products or services he uses personally and believes will add value to his readers. Chris is disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255: “Guides Concerning the Use of Endorsements and Testimonials in Advertising.”

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Culture Leadership Charge – Listen with Your Eyes

I love watching people. At airport terminals, malls, restaurants, sporting events – people are deeply involved in being who they are and doing what they do. By watching, I’m “invited in” to their world, what they value, how they deal with difficulties or joy, etc.

At work, it’s the same. People are deeply involved in being who they are and doing what they do. Most leaders pay attention to results – but effective bosses pay greater attention to relationships, support, cooperation, teamwork, and kindness.

In today’s episode of my Culture Leadership Charge video series, I share former professional football player & head coach Herm Edwards‘ insights on effective coaches: they “listen with their eyes.” Edwards says that unless coaches are paying attention to which players are investing time and effort in the team’s success, they’ll make faulty assumptions and bad decisions.

Leaders make those same mistakes.

My Culture Leadership Charge series features short (two-to-three-minute) segments that describe proven culture leadership practices that boost engagement, service, and results across your work teams, departments, regions, and even your entire company.

Each episode’s “charge” is a challenge for everyone in your organization – not just leaders – to refine their behaviors and ensure everyone is treated respectfully at all times.

You’ll find my Culture Leadership Charge episodes and more on my my Vimeo channel. If you like what you see, please follow me there.

Don't miss @scedmonds #Culture #Leadership #Charge video series now on @Vimeo http://drtc.me/vimeo Click To Tweet

Photo © Monkey Business – Adobe Stock. All rights reserved.



How did your great bosses keep tabs on players’ day to day interactions? How did they hold everyone accountable for both results and respectful treatment of others? Share your insights on Twitter, Facebook, and LinkedIn.


vimeo_logoDon’t miss a single video segment in Chris’ new “Culture Leadership Charge” series or any of his video clips. Subscribe to Chris’ Vimeo channel.


Chris’ new “Culture Leadership Charge” series and the rest of his video clips are also available on YouTube. Subscribe to Chris’ YouTube channel.


podcast_subscribeListen to over 300 of Chris’ Culture Leadership Podcasts on Libsyn or subscribe via RSS.


itunes_subscribeListen to over 300 of Chris’ Culture Leadership Podcasts on iTunes or subscribe via iTunes.


The music heard on Chris’ podcasts is from one of his songs, “Heartfelt,” copyright © 2005-2016 Chris Edmonds Music (ASCAP). He played all instruments, recorded all tracks, and mastered the final product for your listening pleasure.

Disclosure of Material Connection: Some of the links in the post above are “affiliate links.” This means if you click on the link and purchase the item, Chris will receive an affiliate commission. Regardless, Chris only recommend products or services he uses personally and believes will add value to his readers. Chris is disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255: “Guides Concerning the Use of Endorsements and Testimonials in Advertising.”

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Culture Leadership Charge – Don’t Leave Your Culture to Chance

img_0441aCulture drives everything that happens in your organization, for better or worse. Your organization might be a team, department, division, region, small business, government office, or huge multi-national company. It doesn’t matter what size or type of organization you work in – culture impacts what happens daily.

Most leaders don’t pay much attention to culture. They’ve never been asked to do that. They mostly don’t know how.

In today’s episode of my Culture Leadership Charge video series, I describe why leaving your work culture to chance isn’t a very good strategy. Our #GreatBosses didn’t do that – nor should you.

My Culture Leadership Charge series features short (two-to-three-minute) segments that describe proven culture leadership practices that boost engagement, service, and results across your work teams, departments, regions, and even your entire company.

Each episode’s “charge” is a challenge for everyone in your organization – not just leaders – to refine their behaviors and ensure everyone is treated respectfully at all times.

You’ll find my Culture Leadership Charge episodes and more on my my Vimeo channel. If you like what you see, please follow me there.

Don't miss @scedmonds #Culture #Leadership #Charge video series now on @Vimeo http://drtc.me/vimeo Click To Tweet

Photo © Monkey Business – Adobe Stock. All rights reserved.

What are the two qualities that come to mind when you think of your organization’s culture? Share your insights on Twitter, Facebook, and LinkedIn.


vimeo_logoDon’t miss a single video segment in Chris’ new “Culture Leadership Charge” series or any of his video clips. Subscribe to Chris’ Vimeo channel.


Chris’ new “Culture Leadership Charge” series and the rest of his video clips are also available on YouTube. Subscribe to Chris’ YouTube channel.


podcast_subscribeListen to over 300 of Chris’ Culture Leadership Podcasts on Libsyn or subscribe via RSS.


itunes_subscribeListen to over 300 of Chris’ Culture Leadership Podcasts on iTunes or subscribe via iTunes.


The music heard on Chris’ podcasts is from one of his songs, “Heartfelt,” copyright © 2005-2016 Chris Edmonds Music (ASCAP). He played all instruments, recorded all tracks, and mastered the final product for your listening pleasure.

Disclosure of Material Connection: Some of the links in the post above are “affiliate links.” This means if you click on the link and purchase the item, Chris will receive an affiliate commission. Regardless, Chris only recommend products or services he uses personally and believes will add value to his readers. Chris is disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255: “Guides Concerning the Use of Endorsements and Testimonials in Advertising.”

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Culture Leadership Charge – The Weakest Link

img_0661aDoes your team or company have a “weak link” – a player out for themselves, unconcerned with common goals or shared values?

Teamwork and cooperation build stronger, sustainable relationships with customers than “out for themselves” lone wolves in your organization.

In today’s episode of my Culture Leadership Charge video series, I explain how costly it is to tolerate selfish, competitive players are in your team or company culture.

My Culture Leadership Charge series features short (two-to-three-minute) segments that describe proven culture leadership practices that boost engagement, service, and results across your work teams, departments, regions, and even your entire company.

Each episode’s “charge” is a challenge for everyone in your organization – not just leaders – to refine their behaviors and ensure everyone is treated respectfully at all times.

You’ll find my Culture Leadership Charge episodes and more on my my Vimeo channel. If you like what you see, follow me there!

Don't miss @scedmonds #Culture #Leadership #Charge video series now on @Vimeo http://drtc.me/vimeo Click To Tweet

Photo © Adobe Stock – andreykr. All rights reserved.

What do your “weak link” players do that erodes trust, respect, and performance across your team? How do those weak links impact customer relationships over time? Share your insights on Twitter, Facebook, and LinkedIn.


vimeo_logoDon’t miss a single video segment in Chris’ new “Culture Leadership Charge” series or any of his video clips. Subscribe to Chris’ Vimeo channel.


Chris’ new “Culture Leadership Charge” series and the rest of his video clips are also available on YouTube. Subscribe to Chris’ YouTube channel.


podcast_subscribeListen to over 300 of Chris’ Culture Leadership Podcasts on Libsyn or subscribe via RSS.


itunes_subscribeListen to over 300 of Chris’ Culture Leadership Podcasts on iTunes or subscribe via iTunes.


The music heard on Chris’ podcasts is from one of his songs, “Heartfelt,” copyright © 2005-2016 Chris Edmonds Music (ASCAP). He played all instruments, recorded all tracks, and mastered the final product for your listening pleasure.

Disclosure of Material Connection: Some of the links in the post above are “affiliate links.” This means if you click on the link and purchase the item, Chris will receive an affiliate commission. Regardless, Chris only recommend products or services he uses personally and believes will add value to his readers. Chris is disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255: “Guides Concerning the Use of Endorsements and Testimonials in Advertising.”

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