Tag Archives | Results

Culture Leadership Charge – The Weakest Link

img_0661aDoes your team or company have a “weak link” – a player out for themselves, unconcerned with common goals or shared values?

Teamwork and cooperation build stronger, sustainable relationships with customers than “out for themselves” lone wolves in your organization.

In today’s episode of my Culture Leadership Charge video series, I explain how costly it is to tolerate selfish, competitive players are in your team or company culture.

My Culture Leadership Charge series features short (two-to-three-minute) segments that describe proven culture leadership practices that boost engagement, service, and results across your work teams, departments, regions, and even your entire company.

Each episode’s “charge” is a challenge for everyone in your organization – not just leaders – to refine their behaviors and ensure everyone is treated respectfully at all times.

You’ll find my Culture Leadership Charge episodes and more on my my Vimeo channel. If you like what you see, follow me there!

Don't miss @scedmonds #Culture #Leadership #Charge video series now on @Vimeo http://drtc.me/vimeo Click To Tweet

Photo © Adobe Stock – andreykr. All rights reserved.

What do your “weak link” players do that erodes trust, respect, and performance across your team? How do those weak links impact customer relationships over time? Share your insights on Twitter, Facebook, and LinkedIn.


vimeo_logoDon’t miss a single video segment in Chris’ new “Culture Leadership Charge” series or any of his video clips. Subscribe to Chris’ Vimeo channel.


podcast_subscribeListen to over 300 of Chris’ Culture Leadership Podcasts on Libsyn or subscribe via RSS.


itunes_subscribeListen to over 300 of Chris’ Culture Leadership Podcasts on iTunes or subscribe via iTunes.


The music heard on Chris’ podcasts is from one of his songs, “Heartfelt,” copyright © 2005-2016 Chris Edmonds Music (ASCAP). He played all instruments, recorded all tracks, and mastered the final product for your listening pleasure.

Disclosure of Material Connection: Some of the links in the post above are “affiliate links.” This means if you click on the link and purchase the item, Chris will receive an affiliate commission. Regardless, Chris only recommend products or services he uses personally and believes will add value to his readers. Chris is disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255: “Guides Concerning the Use of Endorsements and Testimonials in Advertising.”

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Culture Leadership Charge – Integrity is Fragile

img_0464aIntegrity isn’t easy to maintain – in life, at work, at home, with friends, with neighbors, etc. We make commitments all the time – and don’t always keep every promise we make.

The problem is that every unkept promise erodes our integrity.

In today’s episode of my Culture Leadership Charge video series, I outline how you can boost your integrity by proactively keeping your commitment to your commitments.

My Culture Leadership Charge series features short (two-to-three-minute) segments that describe proven culture leadership practices that boost engagement, service, and results across your work teams, departments, regions, and even your entire company.

Each episode’s “charge” is a challenge for everyone in your organization – not just leaders – to refine their behaviors and ensure everyone is treated with trust, respect, and dignity in every interaction.

You’ll find my Culture Leadership Charge episodes and more on my my Vimeo channel. If you like what you see, subscribe!

Don't miss @scedmonds #Culture #Leadership #Charge video series now on @Vimeo http://drtc.me/vimeo Click To Tweet

Photo © Chris Edmonds – iStock. All rights reserved.

How strong is your daily integrity? What great practices would you suggest to boost personal integrity? Share your insights on Twitter, Facebook, and LinkedIn.


vimeo_logoDon’t miss a single video segment in Chris’ new “Culture Leadership Charge” series or any of his video clips. Subscribe to Chris’ Vimeo channel.


podcast_subscribeListen to over 300 of Chris’ Culture Leadership Podcasts on Libsyn or subscribe via RSS.


itunes_subscribeListen to over 300 of Chris’ Culture Leadership Podcasts on iTunes or subscribe via iTunes.


The music heard on Chris’ podcasts is from one of his songs, “Heartfelt,” copyright © 2005-2016 Chris Edmonds Music (ASCAP). He played all instruments, recorded all tracks, and mastered the final product for your listening pleasure.

Disclosure of Material Connection: Some of the links in the post above are “affiliate links.” This means if you click on the link and purchase the item, Chris will receive an affiliate commission. Regardless, Chris only recommend products or services he uses personally and believes will add value to his readers. Chris is disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255: “Guides Concerning the Use of Endorsements and Testimonials in Advertising.”

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Culture Leadership Charge – Great Bosses aren’t Bossy

img_0673Great bosses aren’t bossy and lousy leaders don’t lead!

In today’s episode of my Culture Leadership Charge video series, I share three characteristics that set my best bosses apart from the rest.

The first vitally important characteristic all leaders should model? Authentic care.

Watch the video segment to learn why – and to learn the other two characteristics I recommend.

My Culture Leadership Charge series features short (two-to-three-minute) segments that describe proven culture leadership practices that boost engagement, service, and results across your work teams, departments, regions, and entire company.

Each episode’s “charge” is a challenge for everyone in your organization – not just leaders – to refine their behaviors and ensure everyone is treated with trust, respect, and dignity in every interaction.

You’ll find my Culture Leadership Charge episodes and more on my my Vimeo channel. If you like what you see, please subscribe.

Don't miss @scedmonds #Culture #Leadership #Charge video series now on @Vimeo http://drtc.me/vimeo Click To Tweet

Photo © Chris Edmonds – iStock. All rights reserved.

How effective are formal and informal leaders in your company? Which of the three great boss characteristics did your best bosses demonstrate? Share your insights on Twitter, Facebook, and LinkedIn.


vimeo_logoDon’t miss a single video segment in Chris’ new “Culture Leadership Charge” series or any of his video clips. Subscribe to Chris’ Vimeo channel.


podcast_subscribeListen to over 300 of Chris’ Culture Leadership Podcasts on Libsyn or subscribe via RSS.


itunes_subscribeListen to over 300 of Chris’ Culture Leadership Podcasts on iTunes or subscribe via iTunes.


The music heard on Chris’ podcasts is from one of his songs, “Heartfelt,” copyright © 2005-2016 Chris Edmonds Music (ASCAP). He played all instruments, recorded all tracks, and mastered the final product for your listening pleasure.

Disclosure of Material Connection: Some of the links in the post above are “affiliate links.” This means if you click on the link and purchase the item, Chris will receive an affiliate commission. Regardless, Chris only recommend products or services he uses personally and believes will add value to his readers. Chris is disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255: “Guides Concerning the Use of Endorsements and Testimonials in Advertising.”

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Culture Leadership Charge: Do more GOOD

img_0869Welcome to my new video series called “Culture Leadership Charge.”

In these short (less-than-three-minute) segments, I present proven culture leadership practices that can boost engagement, service, and results across your work teams.

The “charge” is a challenge for everyone in your organization to refine their behaviors and ensure everyone is treated with trust, respect, and dignity in every interaction.

You don’t have to be a formal leader to apply these practices – everyone is a culture leader (for better or worse)!

Today’s charge is titled “You’ll do more GOOD if you aim to SERVE more than you aim to PLEASE.”

It is difficult to please everyone – and that’s not the leader’s job. The leader must clarify the organization’s present day servant purpose, specify values and behaviors to ensure cooperation and team work, and hold everyone accountable for both values and results.

Don't miss @scedmonds #Culture #Leadership #Charge video series now on @Vimeo http://drtc.me/vimeo Click To Tweet

Watch the video segment below to learn more. Check out my Vimeo channel for more episodes and more videos on culture, servant leadership, and employee engagement.

Photo © Chris Edmonds – iStock. All rights reserved.

How welldto leaders and team members serve each other in your organization? What is the cost you’ve experienced when leaders try to please everyone? Share your insights on Twitter, Facebook, and LinkedIn.


vimeo_logoDon’t miss a single video segment in Chris’ new “Culture Leadership Charge” series or any of his video clips. Subscribe to Chris’ Vimeo channel.


podcast_subscribeListen to over 300 of Chris’ Culture Leadership Podcasts on Libsyn or subscribe via RSS.


itunes_subscribeListen to over 300 of Chris’ Culture Leadership Podcasts on iTunes or subscribe via iTunes.


The music heard on Chris’ podcasts is from one of his songs, “Heartfelt,” copyright © 2005-2016 Chris Edmonds Music (ASCAP). He played all instruments, recorded all tracks, and mastered the final product for your listening pleasure.

Disclosure of Material Connection: Some of the links in the post above are “affiliate links.” This means if you click on the link and purchase the item, Chris will receive an affiliate commission. Regardless, Chris only recommend products or services he uses personally and believes will add value to his readers. Chris is disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255: “Guides Concerning the Use of Endorsements and Testimonials in Advertising.”

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Leading a purposeful, positive, productive culture

happy creative team writing on stickers at officeHow much attention does your organization’s culture enjoy each day? If your business is like most across the globe, culture isn’t even on the radar.

Yet culture – the quality of the work environment, how people treat each other, the norms that guide daily behavior and activities – is growing in importance. According to Deloitte’s 2016 Global Human Capital Trends report, “few factors contribute more to business success than culture.” Their research indicates that 87 percent of business leaders believe that culture is important. 54 percent believe culture is very important – nine percentage points higher than their 2015 study.

Culture is a business issue. It drives everything that happens in your organizations, for better or worse. Why don’t leaders make culture a priority? They don’t know how. They’ve never been asked to manage culture. Deloitte’s study found that only 28 percent of respondents believe they understand their current culture well. Only 19 percent believe they have the “right” culture!

Download-the-PDF

Culture matters! Whether you’re a small business owner, team leader, department head, regional executive, CEO of a multi-national, or anything in between, you need to spend time and energy on culture.

If leaders want a purposeful, positive, productive culture – where team members thrive and LOVE to come to work – leaders must invest time in examining their current culture and refining that current culture.

My proven culture refinement process helps leaders understand their current culture, define their desired culture, and close gaps to make their desired culture a reality.

The process starts with discovery. I interview all senior leaders and often next level leaders to learn how the culture – of their leadership team and of the overall organization – operates today. I review employee survey results and performance trends. I analyze this information and craft an interview summary and recommendations document that all leaders review in advance of our face-to-face kickoff session.

While these interviews are happening, leaders read select chapters of my book, The Culture Engine, and complete the worksheets in the back of those chapters to prepare for our kickoff.

During our two-day face-to-face “culture refinement process” kickoff session, leaders discuss the interview summary and recommendations, noting their top three most urgent gaps to address. They share their personal servant purpose, values, and behaviors, typically learning that many on the team share the same purpose and values.

They then begin defining their desired culture by formalizing their organizational constitution: their servant purpose (who the company serves and ‘to what end’ besides making money), their values and behaviors (measurable behaviors that indicate they’re modeling their values), their strategies, and goals.

As most organizations have some form of strategies and goals in place, those elements are easy. The other elements – servant purpose, values, and behaviors – are foreign to most organizations and leaders. Crafting those is hard work! Finishing those will take time after the kickoff session.

For example, one leadership team I’m working with set aside two hours each Monday morning to work on their servant purpose, values, and behaviors. After three meetings, they’ve crafted a solid servant purpose, defined three of their five values, and specified three measurable behaviors for each of those three values. They’re making great progress!

And, the CEO told me, the team is behaving much differently than before the kickoff. “There’s less ‘me’ and more ‘we,'” he said. They’re engaging in this challenging work together. They’re debating ideas while honoring their peers. They’re making sure every voice is heard – not just the confident extroverted voices.

They’re treating each other with trust, dignity, and respect, in every interaction. All in three weeks’ time.

A purposeful, positive, productive culture won’t happen by default. It only happens by design. What are you waiting for? Your desired culture is within reach.

Do people treat others with trust, respect, and dignity in your organization, in every interaction? Share your insights on Twitter, Facebook, and LinkedIn.

Photo © Syda Productions – Adobe Stock. All rights reserved.

Subscribe!Podcast – Listen to this post now with the player below. Subscribe via RSS or iTunes.

The music heard on my podcasts is from one of my songs, “Heartfelt,” copyright © 2005-2016 Chris Edmonds Music (ASCAP). I played all instruments, recorded all tracks, and mastered the final product for your listening pleasure.


vimeo_logoDon’t miss a single video segment in Chris’ new “Culture Leadership Charge” series or any of his video clips. Subscribe to Chris’ Vimeo channel.


podcast_subscribeListen to over 300 of Chris’ Culture Leadership Podcasts on Libsyn or subscribe via RSS.


itunes_subscribeListen to over 300 of Chris’ Culture Leadership Podcasts on iTunes or subscribe via iTunes.


The music heard on Chris’ podcasts is from one of his songs, “Heartfelt,” copyright © 2005-2016 Chris Edmonds Music (ASCAP). He played all instruments, recorded all tracks, and mastered the final product for your listening pleasure.

Disclosure of Material Connection: Some of the links in the post above are “affiliate links.” This means if you click on the link and purchase the item, Chris will receive an affiliate commission. Regardless, Chris only recommend products or services he uses personally and believes will add value to his readers. Chris is disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255: “Guides Concerning the Use of Endorsements and Testimonials in Advertising.”

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