How can you, as a leader, ensure you’re paying close enough attention to the quality of your team or company’s work culture? How can you be confident that you’re guiding that desired culture effectively?
The best leaders don’t leave their work culture to chance. They invest as much time – often more time – in gauging and improving the quality of their work culture as they do on the organization’s results.
An example might help. Imagine you’re in a car driving down a major highway. Traffic is flowing nicely. How do you ensure you get to where you need to go – safely, without drama? By observing and by feeling.
You observe the vehicles around you. You observe where your vehicle is in the lane. You’re watching your mirrors. You’re not distracted by the radio playing or texting on your smartphone. You’re closely observing the reality of your drive, in the moment.
You also feel how your vehicle is handling. You can’t take your hands off the wheel – you must guide the vehicle every second. Subtle changes in the pavement can shift your car off center. Wind can do the same. You’re listening to the engine and to the tires on the pavement, in tune to subtleties as well as to major shifts.
If you’re not observing and feeling, you could find yourself in a ditch or in an accident – in a heartbeat.
Leaders must do the same things to stay “in tune” with the quality of their workplace culture. They must both observe and feel their work culture’s quality daily.
In today’s three-minute episode of my Culture Leadership Charge video series, I explain how leaders can effectively observe and feel how healthy their team’s culture is – and how to refine it.
My Culture Leadership Charge series features short (two-to-three-minute) videos that describe proven culture leadership and service leadership practices that boost engagement, service, and results across your work teams, departments, regions, and even your entire company.
Each episode’s “charge” is a challenge for everyone in your organization – not just leaders – to refine their behaviors and ensure everyone is treated respectfully at all times.View @scedmonds #Culture #Leadership Charge video series on @YouTube http://drtc.me/ytube & @Vimeo http://drtc.me/vimeo Click To Tweet
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To what degree to people on your team or in your company trust and respect each other daily? How well do leaders model trust and respect in daily interactions? Share your insights on Twitter, Facebook, and LinkedIn.
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