Tag Archives | Behaviors

Behaviors desired in the corporate culture. Valued behaviors are those that are observable and measurable demonstrations of desired values.

Culture Leadership Charge – Servant Purpose

What drives your business today? If asked, would team members say your business’ primary “reason for being” is making money (or widgets) – or something more meaningful?

If your organization is like most on this planet, team members have been taught over time that results – making money or delivering your products and services – is the company’s sole purpose. The problem with that? Very few in your organization receive any direct benefit from making money. The impact on their work lives is negligible.

Worse, team members feel disconnected from any meaningful purpose at work. They’re doing a repeatable set of activities daily. They are insulated from the customer. They’re not serving the customer, they’re cogs in a wheel.

It’s no wonder that research like TinyPulse’s 2014 engagement and culture report found that only 21% of employees feel strongly valued at work!

In today’s episode of my Culture Leadership Charge video series, I outline a better way: servant purpose. Leaders can change the dynamic by helping all employees understand how their work helps improve communities – and helps improve customers’ quality of life daily.

My Culture Leadership Charge series features short (two-to-three-minute) videos that describe proven culture leadership and service leadership practices that boost engagement, service, and results across your work teams, departments, regions, and even your entire company.

Each episode’s “charge” is a challenge for everyone in your organization – not just leaders – to refine their behaviors and ensure everyone is treated respectfully at all times.

You’ll find my Culture Leadership Charge episodes and more on my my YouTube channel and my my Vimeo channel. If you like what you see, please subscribe!

View @scedmonds #Culture #Leadership Charge video series on @YouTube http://drtc.me/ytube & @Vimeo http://drtc.me/vimeo Click To Tweet

Photo © luckybusiness – Adobe Stock. All rights reserved.



What would team members in your company say is it’s “reason for being” today? What have your best bosses done to help create a servant purpose for your team? Share your insights on Twitter, Facebook, and LinkedIn.


Subscribe to Chris’ mobile updates, texted right to your smartphone! Text VALUES to 72000 or head here.


Chris’ new “Culture Leadership Charge” series and the rest of his video clips can be found on YouTube. Subscribe to Chris’ YouTube channel.


vimeo_logoChris’ new “Culture Leadership Charge” series and the rest of his video clips are also available on Vimeo. Subscribe to Chris’ Vimeo channel.


podcast_subscribeSubscribe to Chris’ posts via RSS.


itunes_subscribeListen to or subscribe to over 300 of Chris’ Culture Leadership Podcasts on iTunes.


The music heard on Chris’ podcasts is from one of his songs, “Heartfelt,” copyright © 2005-2017 Chris Edmonds Music (ASCAP). He played all instruments, recorded all tracks, and mastered the final product for your listening pleasure.

Disclosure of Material Connection: Some of the links in the post above are “affiliate links.” This means if you click on the link and purchase the item, Chris will receive an affiliate commission. Regardless, Chris only recommend products or services he uses personally and believes will add value to his readers. Chris is disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255: “Guides Concerning the Use of Endorsements and Testimonials in Advertising.”

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Culture Leadership Charge – A Question of Character

Your character is showing!

Every interaction we have with others demonstrates our character, for better or worse. If we treat people kindly and act in service, our character is showing. If we demean, discount, or dismiss others, our character is showing!

In today’s episode of my Culture Leadership Charge video series, I make the case for strong service character. What our workplaces, families, and communities need – right now – is high moral and ethical quality of interactions from each of us.

My Culture Leadership Charge series features short (two-to-three-minute) videos that describe proven culture leadership and service leadership practices that boost engagement, service, and results across your work teams, departments, regions, and even your entire company.

Each episode’s “charge” is a challenge for everyone in your organization – not just leaders – to refine their behaviors and ensure everyone is treated respectfully at all times.

You’ll find my Culture Leadership Charge episodes and more on my my YouTube channel and my my Vimeo channel. If you like what you see, please subscribe!

View @scedmonds #Culture #Leadership Charge video series on @YouTube http://drtc.me/ytube & @Vimeo http://drtc.me/vimeo Click To Tweet

Photo © Lisa F. Young – Adobe Stock. All rights reserved.



How kind and “of service” are your organization’s leaders? When people feel authentically cared for, what is the positive impact that you see or experience? Share your insights on Twitter, Facebook, and LinkedIn.


Subscribe to Chris’ mobile updates, texted right to your smartphone! Text VALUES to 72000 or head here.


Chris’ new “Culture Leadership Charge” series and the rest of his video clips can be found on YouTube. Subscribe to Chris’ YouTube channel.


vimeo_logoChris’ new “Culture Leadership Charge” series and the rest of his video clips are also available on Vimeo. Subscribe to Chris’ Vimeo channel.


podcast_subscribeSubscribe to Chris’ posts via RSS.


itunes_subscribeListen to or subscribe to over 300 of Chris’ Culture Leadership Podcasts on iTunes.


The music heard on Chris’ podcasts is from one of his songs, “Heartfelt,” copyright © 2005-2017 Chris Edmonds Music (ASCAP). He played all instruments, recorded all tracks, and mastered the final product for your listening pleasure.

Disclosure of Material Connection: Some of the links in the post above are “affiliate links.” This means if you click on the link and purchase the item, Chris will receive an affiliate commission. Regardless, Chris only recommend products or services he uses personally and believes will add value to his readers. Chris is disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255: “Guides Concerning the Use of Endorsements and Testimonials in Advertising.”

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Culture Leadership Charge – Make Values as Important as Results

Do you pay attention to how your organization is operating as well as how it’s performing?

Most leaders focus exclusively on results. Whether the culture is harmonious or chaotic, leaders only “see” that which has meaning to them, which is typically revenues, product out the door, sales, etc. The problem with that approach is that culture drives everything that happens in your organization – for better or worse.

Managing results is a good thing. Generating revenues, delivering on promised results, and more helps you hire talented players, delight customers, and invest in the business for the future. And, managing and measuring results is exactly half the leader’s job.

The other half? Managing and measuring values and behaviors – the quality of workplace interactions every day.

In today’s episode of my Culture Leadership Charge video series, I share how focusing exclusively on results costs leaders time, energy, engagement, service, and results. And, I share how to fix it.

My Culture Leadership Charge series features short (two-to-three-minute) segments that describe proven culture leadership practices that boost engagement, service, and results across your work teams, departments, regions, and even your entire company.

Each episode’s “charge” is a challenge for everyone in your organization – not just leaders – to refine their behaviors and ensure everyone is treated respectfully at all times.

You’ll find my Culture Leadership Charge episodes and more on my YouTube and Vimeo channels. If you like what you see, please subscribe.

Don't miss @scedmonds #Culture #Leadership #Charge videos on @YouTube http://drtc.me/ytube & @Vimeo http://drtc.me/vimeo Click To Tweet

Photo © Vladimir Voronin – Adobe Stock. All rights reserved.



Are values as important as results in your organization? Do your leaders focus on the quality of the work culture with equal energy as they do on driving performance? Share your insights on Twitter, Facebook, and LinkedIn.


Subscribe to Chris’ mobile updates, texted right to your smartphone! Text VALUES to 72000 or head here.


Chris’ new “Culture Leadership Charge” series and the rest of his video clips can be found on YouTube. Subscribe to Chris’ YouTube channel.


vimeo_logoChris’ new “Culture Leadership Charge” series and the rest of his video clips are also available on Vimeo. Subscribe to Chris’ Vimeo channel.


podcast_subscribeSubscribe to Chris’ posts via RSS.


itunes_subscribeListen to or subscribe to over 300 of Chris’ Culture Leadership Podcasts on iTunes.


The music heard on Chris’ podcasts is from one of his songs, “Heartfelt,” copyright © 2005-2017 Chris Edmonds Music (ASCAP). He played all instruments, recorded all tracks, and mastered the final product for your listening pleasure.

Disclosure of Material Connection: Some of the links in the post above are “affiliate links.” This means if you click on the link and purchase the item, Chris will receive an affiliate commission. Regardless, Chris only recommend products or services he uses personally and believes will add value to his readers. Chris is disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255: “Guides Concerning the Use of Endorsements and Testimonials in Advertising.”

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Culture Leadership Charge – The “Managing by Announcements” Fallacy

How well are new policies and procedures embraced in your organization? If you’re like most companies, it all depends on how well – and how quickly – those new expectations are embedded as practices.

It doesn’t matter what the change is – it could be a new software system or a new purpose statement. What matters is what happens after the change is announced. Yet most leaders operate under the faulty assumption that telling people what is expected ensures alignment to the change.

This fallacy is known as “managing by announcements,” where leaders announce the details of a change, then expect that all players will immediately embrace the new expectations.

In today’s episode of my Culture Leadership Charge video series, I share how leaders can increase the success of new processes or procedures by embedding them, reinforcing them, and celebrating them – not just announcing them.

My Culture Leadership Charge series features short (two-to-three-minute) segments that describe proven culture leadership practices that boost engagement, service, and results across your work teams, departments, regions, and even your entire company.

Each episode’s “charge” is a challenge for everyone in your organization – not just leaders – to refine their behaviors and ensure everyone is treated respectfully at all times.

You’ll find my Culture Leadership Charge episodes and more on my YouTube and Vimeo channels. If you like what you see, please subscribe.

Don't miss @scedmonds #Culture #Leadership #Charge videos on @YouTube http://drtc.me/ytube & @Vimeo http://drtc.me/vimeo Click To Tweet

Photo © tempakul – Adobe Stock. All rights reserved.



What is your experience with leaders “managing by announcements”? How have your best bosses helped embed the new approaches effectively? Share your insights on Twitter, Facebook, and LinkedIn.


Subscribe to Chris’ mobile updates, texted right to your smartphone! Text VALUES to 72000 or head here.


Chris’ new “Culture Leadership Charge” series and the rest of his video clips can be found on YouTube. Subscribe to Chris’ YouTube channel.


vimeo_logoChris’ new “Culture Leadership Charge” series and the rest of his video clips are also available on Vimeo. Subscribe to Chris’ Vimeo channel.


podcast_subscribeSubscribe to Chris’ posts via RSS.


itunes_subscribeListen to or subscribe to over 300 of Chris’ Culture Leadership Podcasts on iTunes.


The music heard on Chris’ podcasts is from one of his songs, “Heartfelt,” copyright © 2005-2017 Chris Edmonds Music (ASCAP). He played all instruments, recorded all tracks, and mastered the final product for your listening pleasure.

Disclosure of Material Connection: Some of the links in the post above are “affiliate links.” This means if you click on the link and purchase the item, Chris will receive an affiliate commission. Regardless, Chris only recommend products or services he uses personally and believes will add value to his readers. Chris is disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255: “Guides Concerning the Use of Endorsements and Testimonials in Advertising.”

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Culture Leadership Charge – The Right Culture Matters

img_0435I’m bold with leaders, telling them they’re leaving money on the table if their organizational culture isn’t based on trust, respect, and dignity.

My ideas are not always embraced with open arms! Leaders have a natural cynicism about culture. They’re used to dealing with performance facts and hard data. So, I share the facts and hard data about the benefits my culture clients have enjoyed.

In today’s episode of my Culture Leadership Charge video series, I share one client’s amazing results after following my proven culture refinement process. They enjoyed 40 percent increases in employee engagement AND customer service. Profits grew 35 percent!

My Culture Leadership Charge series features short (two-to-three-minute) segments that describe proven culture leadership practices that boost engagement, service, and results across your work teams, departments, regions, and even your entire company.

Each episode’s “charge” is a challenge for everyone in your organization – not just leaders – to refine their behaviors and ensure everyone is treated respectfully at all times.

A special treat – In today’s episode, which was filmed in my music studio, you can see my ’82 Gibson Les Paul Custom guitar and ’74 Fender Precision bass guitar in the background.

You’ll find my Culture Leadership Charge episodes and more on my YouTube and Vimeo channels. If you like what you see, please subscribe.

Don't miss @scedmonds #Culture #Leadership #Charge videos on @YouTube http://drtc.me/ytube & @Vimeo http://drtc.me/vimeo Click To Tweet

Photo © Monkey Business – Adobe Stock. All rights reserved.

How are employees treated in your company? Are they treated with trust, respect, and dignity in every interaction? Share your insights on Twitter, Facebook, and LinkedIn.


Subscribe to Chris’ mobile updates, texted right to your smartphone! Text VALUES to 72000 or head here.


Chris’ new “Culture Leadership Charge” series and the rest of his video clips can be found on YouTube. Subscribe to Chris’ YouTube channel.


vimeo_logoChris’ new “Culture Leadership Charge” series and the rest of his video clips are also available on Vimeo. Subscribe to Chris’ Vimeo channel.


podcast_subscribeSubscribe to Chris’ posts via RSS.


itunes_subscribeListen to or subscribe to over 300 of Chris’ Culture Leadership Podcasts on iTunes.


The music heard on Chris’ podcasts is from one of his songs, “Heartfelt,” copyright © 2005-2017 Chris Edmonds Music (ASCAP). He played all instruments, recorded all tracks, and mastered the final product for your listening pleasure.

Disclosure of Material Connection: Some of the links in the post above are “affiliate links.” This means if you click on the link and purchase the item, Chris will receive an affiliate commission. Regardless, Chris only recommend products or services he uses personally and believes will add value to his readers. Chris is disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255: “Guides Concerning the Use of Endorsements and Testimonials in Advertising.”

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