Tag Archives | Behaviors

Behaviors desired in the corporate culture. Valued behaviors are those that are observable and measurable demonstrations of desired values.

Culture Leadership Charge – Make Values as Important as Results

Do you pay attention to how your organization is operating as well as how it’s performing?

Most leaders focus exclusively on results. Whether the culture is harmonious or chaotic, leaders only “see” that which has meaning to them, which is typically revenues, product out the door, sales, etc. The problem with that approach is that culture drives everything that happens in your organization – for better or worse.

Managing results is a good thing. Generating revenues, delivering on promised results, and more helps you hire talented players, delight customers, and invest in the business for the future. And, managing and measuring results is exactly half the leader’s job.

The other half? Managing and measuring values and behaviors – the quality of workplace interactions every day.

In today’s episode of my Culture Leadership Charge video series, I share how focusing exclusively on results costs leaders time, energy, engagement, service, and results. And, I share how to fix it.

My Culture Leadership Charge series features short (two-to-three-minute) segments that describe proven culture leadership practices that boost engagement, service, and results across your work teams, departments, regions, and even your entire company.

Each episode’s “charge” is a challenge for everyone in your organization – not just leaders – to refine their behaviors and ensure everyone is treated respectfully at all times.

You’ll find my Culture Leadership Charge episodes and more on my my Vimeo channel. If you like what you see, please follow me there.

Don't miss @scedmonds #Culture #Leadership #Charge video series now on @Vimeo http://drtc.me/vimeo Click To Tweet

Photo © Vladimir Voronin – Adobe Stock. All rights reserved.



Are values as important as results in your organization? Do your leaders focus on the quality of the work culture with equal energy as they do on driving performance? Share your insights on Twitter, Facebook, and LinkedIn.


Chris’ new “Culture Leadership Charge” series and the rest of his video clips can be found on YouTube. Subscribe to Chris’ YouTube channel.


vimeo_logoChris’ new “Culture Leadership Charge” series and the rest of his video clips are also available on Vimeo. Subscribe to Chris’ Vimeo channel.


podcast_subscribeSubscribe to Chris’ posts via RSS.


itunes_subscribeListen to or subscribe to over 300 of Chris’ Culture Leadership Podcasts on iTunes.


The music heard on Chris’ podcasts is from one of his songs, “Heartfelt,” copyright © 2005-2016 Chris Edmonds Music (ASCAP). He played all instruments, recorded all tracks, and mastered the final product for your listening pleasure.

Disclosure of Material Connection: Some of the links in the post above are “affiliate links.” This means if you click on the link and purchase the item, Chris will receive an affiliate commission. Regardless, Chris only recommend products or services he uses personally and believes will add value to his readers. Chris is disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255: “Guides Concerning the Use of Endorsements and Testimonials in Advertising.”

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Culture Leadership Charge – The “Managing by Announcements” Fallacy

How well are new policies and procedures embraced in your organization? If you’re like most companies, it all depends on how well – and how quickly – those new expectations are embedded as practices.

It doesn’t matter what the change is – it could be a new software system or a new purpose statement. What matters is what happens after the change is announced. Yet most leaders operate under the faulty assumption that telling people what is expected ensures alignment to the change.

This fallacy is known as “managing by announcements,” where leaders announce the details of a change, then expect that all players will immediately embrace the new expectations.

In today’s episode of my Culture Leadership Charge video series, I share how leaders can increase the success of new processes or procedures by embedding them, reinforcing them, and celebrating them – not just announcing them.

My Culture Leadership Charge series features short (two-to-three-minute) segments that describe proven culture leadership practices that boost engagement, service, and results across your work teams, departments, regions, and even your entire company.

Each episode’s “charge” is a challenge for everyone in your organization – not just leaders – to refine their behaviors and ensure everyone is treated respectfully at all times.

You’ll find my Culture Leadership Charge episodes and more on my my Vimeo channel. If you like what you see, please follow me there.

Don't miss @scedmonds #Culture #Leadership #Charge video series now on @Vimeo http://drtc.me/vimeo Click To Tweet

Photo © tempakul – Adobe Stock. All rights reserved.



What is your experience with leaders “managing by announcements”? How have your best bosses helped embed the new approaches effectively? Share your insights on Twitter, Facebook, and LinkedIn.


Chris’ new “Culture Leadership Charge” series and the rest of his video clips can be found on YouTube. Subscribe to Chris’ YouTube channel.


vimeo_logoChris’ new “Culture Leadership Charge” series and the rest of his video clips are also available on Vimeo. Subscribe to Chris’ Vimeo channel.


podcast_subscribeSubscribe to Chris’ posts via RSS.


itunes_subscribeListen to or subscribe to over 300 of Chris’ Culture Leadership Podcasts on iTunes.


The music heard on Chris’ podcasts is from one of his songs, “Heartfelt,” copyright © 2005-2016 Chris Edmonds Music (ASCAP). He played all instruments, recorded all tracks, and mastered the final product for your listening pleasure.

Disclosure of Material Connection: Some of the links in the post above are “affiliate links.” This means if you click on the link and purchase the item, Chris will receive an affiliate commission. Regardless, Chris only recommend products or services he uses personally and believes will add value to his readers. Chris is disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255: “Guides Concerning the Use of Endorsements and Testimonials in Advertising.”

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Culture Leadership Charge – The Right Culture Matters

img_0435I’m bold with leaders, telling them they’re leaving money on the table if their organizational culture isn’t based on trust, respect, and dignity.

My ideas are not always embraced with open arms! Leaders have a natural cynicism about culture. They’re used to dealing with performance facts and hard data. So, I share the facts and hard data about the benefits my culture clients have enjoyed.

In today’s episode of my Culture Leadership Charge video series, I share one client’s amazing results after following my proven culture refinement process. They enjoyed 45 percent increases in employee engagement AND customer service. Profits grew 35 percent! Learn more in this clip.

My Culture Leadership Charge series features short (two-to-three-minute) segments that describe proven culture leadership practices that boost engagement, service, and results across your work teams, departments, regions, and even your entire company.

Each episode’s “charge” is a challenge for everyone in your organization – not just leaders – to refine their behaviors and ensure everyone is treated respectfully at all times.

You’ll find my Culture Leadership Charge episodes and more on my my Vimeo channel. If you like what you see, please follow me there.

A special treat – In today’s episode, which was filmed in my music studio, you can see my ’82 Gibson Les Paul Custom guitar and ’74 Fender Precision bass guitar in the background.

Don't miss @scedmonds #Culture #Leadership #Charge video series now on @Vimeo http://drtc.me/vimeo Click To Tweet

Photo © Monkey Business – Adobe Stock. All rights reserved.

How are employees treated in your company? Are they treated with trust, respect, and dignity in every interaction? Share your insights on Twitter, Facebook, and LinkedIn.


Chris’ new “Culture Leadership Charge” series and the rest of his video clips can be found on YouTube. Subscribe to Chris’ YouTube channel.


vimeo_logoChris’ new “Culture Leadership Charge” series and the rest of his video clips are also available on Vimeo. Subscribe to Chris’ Vimeo channel.


podcast_subscribeSubscribe to Chris’ posts via RSS.


itunes_subscribeListen to or subscribe to over 300 of Chris’ Culture Leadership Podcasts on iTunes.


The music heard on Chris’ podcasts is from one of his songs, “Heartfelt,” copyright © 2005-2016 Chris Edmonds Music (ASCAP). He played all instruments, recorded all tracks, and mastered the final product for your listening pleasure.

Disclosure of Material Connection: Some of the links in the post above are “affiliate links.” This means if you click on the link and purchase the item, Chris will receive an affiliate commission. Regardless, Chris only recommend products or services he uses personally and believes will add value to his readers. Chris is disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255: “Guides Concerning the Use of Endorsements and Testimonials in Advertising.”

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Culture Leadership Charge – Be Present

img_0454aHow present are you with others in your life? If you’re typing something, watching something, doing something, etc. while interacting with someone, you’re not fully present.

When you’re not present, you’re sending a not-so-subtle message: “You’re not important. I don’t care about you – I care about me.”

In today’s episode of my Culture Leadership Charge video series, I explain how you can make people feel trusted, honored, and respected, in every interaction, by being present.

My Culture Leadership Charge series features short (two-to-three-minute) segments that describe proven culture leadership practices that boost engagement, service, and results across your work teams, departments, regions, and even your entire company.

Each episode’s “charge” is a challenge for everyone in your organization – not just leaders – to refine their behaviors and ensure everyone is treated respectfully at all times.

You’ll find my Culture Leadership Charge episodes and more on my my Vimeo channel. If you like what you see, follow me there!

Don't miss @scedmonds #Culture #Leadership #Charge video series now on @Vimeo http://drtc.me/vimeo Click To Tweet

Photo © Adobe Stock – Rido. All rights reserved.

How present are you in daily interactions? How might relationships, communication, and service improve if you were fully present, every day? Share your insights on Twitter, Facebook, and LinkedIn.


Chris’ new “Culture Leadership Charge” series and the rest of his video clips can be found on YouTube. Subscribe to Chris’ YouTube channel.


vimeo_logoChris’ new “Culture Leadership Charge” series and the rest of his video clips are also available on Vimeo. Subscribe to Chris’ Vimeo channel.


podcast_subscribeSubscribe to Chris’ posts via RSS.


itunes_subscribeListen to or subscribe to over 300 of Chris’ Culture Leadership Podcasts on iTunes.


The music heard on Chris’ podcasts is from one of his songs, “Heartfelt,” copyright © 2005-2016 Chris Edmonds Music (ASCAP). He played all instruments, recorded all tracks, and mastered the final product for your listening pleasure.

Disclosure of Material Connection: Some of the links in the post above are “affiliate links.” This means if you click on the link and purchase the item, Chris will receive an affiliate commission. Regardless, Chris only recommend products or services he uses personally and believes will add value to his readers. Chris is disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255: “Guides Concerning the Use of Endorsements and Testimonials in Advertising.”

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Culture Leadership Charge: Do more GOOD

img_0869Welcome to my new video series called “Culture Leadership Charge.”

In these short (less-than-three-minute) segments, I present proven culture leadership practices that can boost engagement, service, and results across your work teams.

The “charge” is a challenge for everyone in your organization to refine their behaviors and ensure everyone is treated with trust, respect, and dignity in every interaction.

You don’t have to be a formal leader to apply these practices – everyone is a culture leader (for better or worse)!

Today’s charge is titled “You’ll do more GOOD if you aim to SERVE more than you aim to PLEASE.”

It is difficult to please everyone – and that’s not the leader’s job. The leader must clarify the organization’s present day servant purpose, specify values and behaviors to ensure cooperation and team work, and hold everyone accountable for both values and results.

Don't miss @scedmonds #Culture #Leadership #Charge video series now on @Vimeo http://drtc.me/vimeo Click To Tweet

Watch the video segment below to learn more. Check out my Vimeo channel for more episodes and more videos on culture, servant leadership, and employee engagement.

Photo © Chris Edmonds – iStock. All rights reserved.

How welldto leaders and team members serve each other in your organization? What is the cost you’ve experienced when leaders try to please everyone? Share your insights on Twitter, Facebook, and LinkedIn.


Chris’ new “Culture Leadership Charge” series and the rest of his video clips can be found on YouTube. Subscribe to Chris’ YouTube channel.


vimeo_logoChris’ new “Culture Leadership Charge” series and the rest of his video clips are also available on Vimeo. Subscribe to Chris’ Vimeo channel.


podcast_subscribeSubscribe to Chris’ posts via RSS.


itunes_subscribeListen to or subscribe to over 300 of Chris’ Culture Leadership Podcasts on iTunes.


The music heard on Chris’ podcasts is from one of his songs, “Heartfelt,” copyright © 2005-2016 Chris Edmonds Music (ASCAP). He played all instruments, recorded all tracks, and mastered the final product for your listening pleasure.

Disclosure of Material Connection: Some of the links in the post above are “affiliate links.” This means if you click on the link and purchase the item, Chris will receive an affiliate commission. Regardless, Chris only recommend products or services he uses personally and believes will add value to his readers. Chris is disclosing this in accordance with the Federal Trade Commission’s 16 CFR, Part 255: “Guides Concerning the Use of Endorsements and Testimonials in Advertising.”

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