Last week’s New York Times article, “Inside Amazon: Wrestling Big Ideas in a Bruising Workplace,” caused quite a stir. The article describes a corporate culture that apparently tolerates – and […]
Read More24/7 Wall Street just released their 2015 “America’s Best Companies to Work For” list. They studied current and former employees’ company ratings and testimonials on Glassdoor.com to establish the top […]
Read MoreHow often are you positively WOW’ed by the customer service you experience? According to Tempkin’s new customer service ratings, the best service providers include USAA in banking, credit cards, and […]
Read More“The deepest principle in human nature is the craving to be appreciated.” ― William James How many of you get enough praise on the job? I ask this question at […]
Read MoreI had a wonderful conversation online recently with a leader who disagreed with me. I love to engage people with different points of view in a respectful manner (from both […]
Read MoreWho you hang out with has a great influence on you. If you hang out with bigoted people, you will likely embrace bigoted ideals. If you hang out with dishonest […]
Read More