Do your organization’s systems, policies, and procedures inspire team members, help them perform well, and help them serve customers well? Or do those systems inhibit inspiration, consistent performance, and great […]
Read MoreIn February 2013, a California couple headed out with their dog for their daily hike. Walking through their Sierra Nevada backyard, they noticed a rusty can lid in the moss. […]
Read MoreToday is Memorial Day in the United States. It is a day designed for remembrance of service members who gave their lives to this nation. Like other holidays, though, the […]
Read MoreWe’re learning more details about GM’s delays in reporting significant, deadly issues with some cars’ ignition systems. What we know at this point is that GM’s internal documents indicate that […]
Read MoreHow do you view your work? Is it drudgery? Is it somewhat benign, somewhat engaging, or possibly even inspiring? Most employees see work as a job, a means of funding life’s necessities. […]
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