In the middle of a busy afternoon, two senior leaders engaged in a screaming match in the office. They cursed and yelled at each other in full view of 30 […]
Read MoreWhat values does your organization hold dear? Every organization has values, just as every human has values. Some organizations have values that encourage an “I win, you lose” dynamic. Some […]
Read MoreA bit of a wait won’t hurt, will it? With fingers crossed, you rely on luck and hope. Let’s say you’ve decided to defer getting your furnace repaired. “It’ll last […]
Read MoreI was shocked and appalled. The oft-quoted 1953 Yale Study of Goals was an urban legend. It never happened. The mythical Yale study “proved” that people who write down their […]
Read MoreI’d just finished a four-day program in China for a long time culture client. The work with the Asia region leadership team couldn’t have gone better. I was packing for […]
Read MoreIt was nearly dark when I arrived at the resort in Colorado Springs. I was there to speak with veterinarians, practice leaders, and team leads who were attending an annual […]
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