Culture Leadership Charge – The Service Advantage

To what degree does your organization demonstrate service to others?

As part of my consulting work with senior leadership teams, I help them define their company’s servant purpose – a concise statement of what their company does, for whom, and “to what end.”

The “to what end” piece is critical because it describes how “what their company does” improves customers’ quality of life. It formalizes the company’s desire to serve others.

Demonstrating service to others definitely brings benefits.

In her excellent 2018 article, “Why Being of Service Improves Happiness,” Dr. Barbara Edwards describes how serving others boosts human satisfaction. The same benefits she describes for individuals occur when organizations make service to others a foundation of their work cultures.

In today’s three minute episode of my Culture Leadership Charge video series, I share three specific benefits that employees enjoy when they engage, with their peers, in active service. (One difference – writing a check to a deserving charity creates passive service. Active service requires investment of time, energy, and care.)

This is episode seventy-nine of my Culture Leadership Charge series. Each episode is a ~three-minute video that describes proven culture leadership and servant leadership practices that boost engagement, service, and results across your work teams, departments, regions, companies – and even homes and neighborhoods.

You’ll find my Culture Leadership Charge episodes and more on my YouTube and my iTunes channels. If you like what you see or hear, please subscribe!

Have you responded to this month’s culture leadership poll? Add your perspective to two questions – it’ll take you less than a minute. Then click the “results” link to see what others from around the globe think!

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