Do you pay attention to how your organization is operating as well as how it’s performing?
Most leaders focus exclusively on results. Whether the culture is harmonious or chaotic, leaders only “see” that which has meaning to them, which is typically revenues, product out the door, sales, etc. The problem with that approach is that culture drives everything that happens in your organization – for better or worse.
Managing results is a good thing. Generating revenues, delivering on promised results, and more helps you hire talented players, delight customers, and invest in the business for the future. And, managing and measuring results is exactly half the leader’s job.
The other half? Managing and measuring values and behaviors – the quality of workplace interactions every day.
In today’s episode of my Culture Leadership Charge video series, I share how focusing exclusively on results costs leaders time, energy, engagement, service, and results. And, I share how to fix it.
My Culture Leadership Charge series features short (two-to-three-minute) segments that describe proven culture leadership practices that boost engagement, service, and results across your work teams, departments, regions, and even your entire company.
Each episode’s “charge” is a challenge for everyone in your organization – not just leaders – to refine their behaviors and ensure everyone is treated respectfully at all times.
You’ll find my Culture Leadership Charge episodes and more on my YouTube and Vimeo channels. If you like what you see, please subscribe.
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