Culture Leadership Charge – Listen with Your Eyes

I love watching people. At airport terminals, malls, restaurants, sporting events – people are deeply involved in being who they are and doing what they do. By watching, I’m “invited in” to their world, what they value, how they deal with difficulties or joy, etc.

At work, it’s the same. People are deeply involved in being who they are and doing what they do. Most leaders pay attention to results – but effective bosses pay greater attention to relationships, support, cooperation, teamwork, and kindness.

In today’s episode of my Culture Leadership Charge video series, I share former professional football player & head coach Herm Edwards‘ insights on effective coaches: they “listen with their eyes.” Edwards says that unless coaches are paying attention to which players are investing time and effort in the team’s success, they’ll make faulty assumptions and bad decisions.

Leaders make those same mistakes.

My Culture Leadership Charge series features short (two-to-three-minute) segments that describe proven culture leadership practices that boost engagement, service, and results across your work teams, departments, regions, and even your entire company.

Each episode’s “charge” is a challenge for everyone in your organization – not just leaders – to refine their behaviors and ensure everyone is treated respectfully at all times.

You’ll find my Culture Leadership Charge episodes and more on my YouTube and Vimeo channels. If you like what you see, please subscribe.

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