If you’re trying to hire staff right now, you’re not having fun. The US Federal Reserve Bank in September estimated that the average time required to fill an open job […]
Read MoreFor decades, talented people have tolerated old-school leaders that put results before respect. Now is the time for leaders to create a work culture where good comes first for every […]
Read MoreTo what degree does your organization demonstrate service to others? As part of my consulting work with senior leadership teams, I help them define their company’s servant purpose – a […]
Read MoreThe leader’s most powerful tool boils down to two compelling words: “Thank you.” Before you dismiss this idea, let’s look at the science behind the expression of gratitude – in […]
Read MoreHow do leaders in your organization keep their “fingers on the pulse” of the employee experience? To stay in tune with employee perceptions and with the employee experience, leaders must […]
Read MoreI am working on my next book, which I’m writing with the brilliant Mark Babbitt. It’s in the proposal stage and you’ll hear much more about our book in the […]
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