If you’re trying to hire staff right now, you’re not having fun. The US Federal Reserve Bank in September estimated that the average time required to fill an open job […]
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For decades, talented people have tolerated old-school leaders that put results before respect. Now is the time for leaders to create a work culture where good comes first for every […]
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To what degree does your organization demonstrate service to others? As part of my consulting work with senior leadership teams, I help them define their company’s servant purpose – a […]
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The leader’s most powerful tool boils down to two compelling words: “Thank you.” Before you dismiss this idea, let’s look at the science behind the expression of gratitude – in […]
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How do leaders in your organization keep their “fingers on the pulse” of the employee experience? To stay in tune with employee perceptions and with the employee experience, leaders must […]
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I am working on my next book, which I’m writing with the brilliant Mark Babbitt. It’s in the proposal stage and you’ll hear much more about our book in the […]
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