Do you go with the flow or do you map out a path and follow it, intentionally? For many of us, we go with the flow. We let others create […]
Read MoreWhat would employees say, in this moment, is your team, department, division or organization’s purpose, it’s reason for being? Most employees say, “To make money.” Why would they say this? […]
Read MoreMany of us know from day-to-day experiences that customer service is getting worse, not better. A recent study from ASU’s W.P. Carey School of Business found that the number of […]
Read MoreWe humans have a tendency to believe that what we do and how we do it is “all good.” We rarely pay attention to the signs around us that we […]
Read MoreTwo-thirds of Americans believe people can’t be trusted. So says a recent AP/GfK study. When this survey was first conducted in 1972, half of Americans felt that people were trustworthy. […]
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“I’m just not happy at work.” A friend shared this sentiment with me recently. She’s talented and committed. She contributes. She’s valued by her team, boss, and company. Yet, for […]
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